Terms of Service

1. Introduction

Welcome to R1SK ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our digital risk assessment and risk management solution ("Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and R1SK. Please read them carefully before using our Service.

2. Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

3. Description of Service

R1SK provides a cloud-based platform for digital risk assessment and risk management. Our Service enables users to:

• Create and manage digital risk assessments
• Document risk ratings and control measures
• Generate risk assessment reports
• Collaborate on risk management activities
• Access risk assessment templates and resources

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4. User Accounts

4.1 Account Registration

To use certain features of our Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised use of your account

4.2 Account Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract.

5. Use of Service

5.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorised access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without our express written permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell, sublicense, or otherwise distribute access to the Service

5.2 User Content

You retain ownership of any content you create, upload, or submit through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.

You are solely responsible for your User Content and warrant that you have all necessary rights to submit such content and that it does not violate any third-party rights or applicable laws.

6. Subscription and Payment

6.1 Subscription Plans

We offer various subscription plans with different features and limitations. Details of current plans and pricing are provided during onboarding or upon request. We reserve the right to modify our pricing and plans at any time, with notice to existing subscribers.

6.2 Payment Terms

Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). You agree to pay all fees associated with your subscription. Payment is processed through secure third-party payment processors.

6.3 Refunds and Cancellations

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. Refunds are provided in accordance with our refund policy, which may vary by subscription plan.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by R1SK and is protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks, service marks, and logos may not be used without our prior written permission. You may not use any of our intellectual property for commercial purposes without our express written consent.

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate technical and organisational measures to protect your data, but you acknowledge that no system is completely secure and we cannot guarantee absolute security.

9. Service Availability

We strive to provide reliable and continuous access to the Service, but we do not guarantee that the Service will be available at all times. The Service may be unavailable due to:

• Scheduled maintenance
• Technical issues or failures
• Circumstances beyond our reasonable control

We are not liable for any loss or damage resulting from Service unavailability.

10. Limitation of Liability

To the maximum extent permitted by applicable law, R1SK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Any unauthorised access to or use of our servers or your account
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or other harmful code transmitted through the Service

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless R1SK and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. We may delete your account and User Content, though we may retain certain information as required by law or for legitimate business purposes.

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: