Last updated: 3 September 2026
These Terms of Service ("Terms") govern your access to and use of the digital risk assessment and risk management solution at r1sk.co.uk (the "Service"). The Service is operated by the operator of r1sk.co.uk, trading as R1SK ("we", "us", or "our"). Company name, company number, and registered office will be added to these Terms when a limited company is incorporated.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and us. Please read them carefully before using our Service.
By creating an account, completing payment, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and "you" means that organisation.
The Service is supplied for business use only. It is not offered to consumers. You confirm that you are acting in the course of a business, trade, or profession.
R1SK provides a cloud-based platform for digital risk assessment and risk management. Our Service enables users to:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. Where a change is material, we will give reasonable notice where practicable.
The Service is a digital tool to help you create, store, sign, share, and report risk assessments. It is not professional health and safety advice, legal advice, a competent-person service, or a substitute for your own risk management. We are not your health and safety consultant, and nothing in the Service or on our website is a recommendation that a particular control, rating, or assessment is suitable for your workplace.
Any methodology in the Service that draws on UK Health and Safety Executive (HSE) five-step risk assessment guidance is a framework only. The HSE has not certified, approved, or endorsed the Service. Using the Service does not mean you have complied with the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, or any other statute, regulation, approved code of practice, or guidance.
You (and your duty holders, including employers, principals, and any competent person you appoint) remain solely responsible for identifying hazards, assessing risk, implementing and monitoring controls, training, supervision, and all other workplace health and safety decisions. Those duties cannot be transferred to us by using the Service.
You must ensure that a competent person reviews and verifies all content before it is relied on — including templates, hazard lists, risk ratings, suggested or recorded controls, reports, PDFs, and anything created or generated through the Service.
You control who is invited to view or sign an assessment. Anyone with a valid share or signing link may be able to view or sign the relevant document until you revoke or the link expires. We do not independently verify the identity, competence, or authority of signers. You are responsible for who receives those links and for any legal effect you attach to a signature or acknowledgement collected through the Service.
To the maximum extent permitted by applicable law, we are not liable for any health and safety event or related loss arising out of or in connection with your operations or your use or non-use of the Service. That includes, without limitation, any injury, death (except as section 11 does not allow us to exclude), near miss, occupational disease, property damage, enforcement action, prosecution, improvement or prohibition notice, fine, civil claim, insurance consequence, or business interruption.
This applies whether or not a risk assessment was created, generated, completed, signed, shared, incomplete, inaccurate, unused, or never produced as part of the Service. It also applies to any reliance on, or failure to use, any assessment, template, rating, control, report, or signature produced through R1SK.
Workplace health and safety outcomes from your activities, and from your use or non-use of the Service, are your responsibility. They are not treated as negligence by us in providing software.
To use certain features of our Service, you must register for an account. You agree to:
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract and that you are using the Service for business purposes.
You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
You retain ownership of any content you create, upload, or submit through the Service ("User Content"), including risk assessments, organisation structure, and signatures. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, and process that User Content solely as needed to provide the Service to you.
We do not use your risk assessment content to train third-party machine-learning models.
You are solely responsible for your User Content and warrant that you have all necessary rights to submit it and that it does not violate any third-party rights or applicable laws.
We offer Starter, Core, and Pro plans billed monthly or annually in pounds sterling (GBP). Current list prices and plan limits (users, core assessments, and dynamic assessments) are on our pricing page. Archived assessments do not count towards those limits. The fees that apply to you are those agreed when you purchase or as we confirm in writing. We may change published prices at any time. Changes to an existing subscription will take effect from the next billing period after we notify you.
Unless we state otherwise, prices are exclusive of VAT and any other applicable taxes, which you must pay in addition.
Subscription fees are billed in advance and renew automatically each month or year until cancelled. By starting a subscription you authorise Stripe, Inc. and its affiliates ("Stripe") to charge the payment method you provide at the start of each billing period, and for any upgrade invoices described in section 7.3.
Payments are processed by Stripe. Card numbers, CVC, and other payment-method data are collected and stored by Stripe, not by us. We store Stripe customer and subscription identifiers, plan, billing interval, and subscription status. Stripe's processing of your payment data is also subject to Stripe's terms and Privacy Policy.
You agree to pay all fees associated with your subscription. If a workspace is billed outside Stripe, plan changes are handled by contacting us using the details in section 17.
The System Owner may change plan or billing interval from Billing. Upgrades take effect immediately. Unused time on the previous plan is credited and the new plan is invoiced (proration). Downgrades take effect at the end of the current billing period. We do not refund the unused remainder of a higher plan. If a downgrade would put you over the new plan's limits, you must reduce usage (for example by archiving assessments or removing users) before or when the lower plan takes effect.
The System Owner may cancel through Billing, which opens Stripe's customer portal, or by contacting us using the details in section 17. Cancellation takes effect at the end of the current billing period. You remain responsible for fees up to that date and keep access until then.
Fees already paid are non-refundable, except where applicable law requires us to refund you. Unused time in a billing period is not credited unless we agree otherwise in writing.
If a charge fails, we may retry it, mark the subscription past due, and then suspend or lock the workspace. Unpaid invoices remain due. A chargeback or payment dispute does not cancel amounts you owe.
While a workspace is paused or locked, User Content is retained, but we are not obliged to keep the Service usable until payment is restored. The System Owner can update billing; other users will see that the subscription is paused. You should export any records you need before cancellation or lock. Subject to section 11, we are not liable if you cannot access User Content while the workspace is locked or after termination.
The Service, including its original content, features, and functionality, is owned by us and is protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks, service marks, and logos may not be used without our prior written permission. You may not use any of our intellectual property for commercial purposes without our express written consent.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.
For account, website, and billing data, we act as a controller. For User Content you put in the Service (including risk assessments, organisation structure, and signatures), we act as your processor and process that data only on your documented instructions, which include using the Service as configured by you. Those instructions include a standing R1SK Support membership (support@r1sk.co.uk) on paid workspaces so we can provide the Service. It is visible in User Management, is not a licensed seat, cannot be changed or removed by you, and access is logged. You are responsible for having a lawful basis to include any personal data in User Content, including names of employees, contractors, and signers.
We implement appropriate technical and organisational measures to protect your data, but you acknowledge that no system is completely secure and we cannot guarantee absolute security.
We strive to provide reliable and continuous access to the Service, but we do not guarantee that the Service will be available at all times and we do not offer a service-level agreement unless we agree one with you in writing. The Service may be unavailable due to:
Subject to section 11, we are not liable for any loss or damage resulting from Service unavailability.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of England and Wales.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that the Service, or any assessment, template, rating, control, report, or other output, is accurate, complete, up to date, or sufficient for legal or regulatory compliance.
Subject to section 11.1, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, business, data, use, goodwill, or other intangible losses, arising from:
Subject to section 11.1, our total liability for any claims arising from or related to the Service shall not exceed the greater of the amount you paid us in the twelve (12) months preceding the claim, or one hundred pounds sterling (£100).
You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms, if fees are unpaid, or if we reasonably need to do so to protect the Service or other customers. We may also terminate for convenience on reasonable notice. Suspension or lock for non-payment is described in section 7.5 and does not by itself delete your User Content.
Upon termination, your right to use the Service will cease immediately. We may delete your account and User Content, though we may retain certain information as required by law or as described in our Privacy Policy. You should export any records you need for health and safety or other legal retention before your access ends.
You may terminate your account at any time by cancelling as described in section 7.4 or by contacting us using the details in section 17. Fees already billed remain payable.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms.
If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription as described in section 7.4.
If you have any questions about these Terms of Service, please contact us:
R1SK Support
Please use our contact form and include "Terms of Service Enquiry" in your message, or email support@r1sk.co.uk.
We aim to respond to all enquiries within 30 days.